Privacy policy

About our privacy policy

The starting date for the validity of these terms and conditions is 23/05/2021, with the publication of a new version the validity of all previous versions is canceled. cares greatly about your privacy. We exclusively process data that we need for (improving) our services, and carefully handle all information gathered about you and your usage of our services. Your data is not shared with third parties for commercial goals. This privacy policy applies to the use of the website and the services provided by This privacy policy describes what information about you is collected by us, what this data is used for and with whom and under what conditions this data could be shared with third parties. We also explain to you how we store your data, how we protect your data against misuse and what rights you have regarding the personal data you provide us. If you have any questions about our privacy policy, please contact our privacy contact person.

What personal information do we collect from the people that visit the website ? When registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, credit card information or other details so that we can provide your membership for you.

While you visit our site, we’ll track cookies to keep track of cart contents while you’re browsing our site. Further details about the Cookie Policy can be found here. When you purchase from us, we’ll ask you to provide information including your name, billing address, email address, phone number, credit card/payment details. We’ll use this information for purposes, such as, to:
–  Send you information about your account and order
–  Respond to your requests, including refunds and complaints
–  Process payments and prevent fraud
–  Set up your membership for the website content
–  Comply with any legal obligations we have
We generally store information about you for as long as we need the information for the purposes of processing recurring subscription payments. This information will be deleted after ending the subscription and can not be retrieved any time after deletion.

General purpose of data processing

We use your data with the sole purpose of providing you with our services.
This means that the goal of processing this data stands in direct relation to the membership we offer you. We do not use this data for (addressed) marketing purposes. Your data is not shared with third parties, with any other purpose than to fulfil accountancy and administrative obligations. These third parties are all obligated to a duty of confidentiality based on the agreement we have with them, an oath or legal obligation. Automatically collected data information automatically gathered by our website is processed with the sole purpose of providing you with and/or to further improve our services. This information (for instance your IP address (anonymised), web browser and operating system) is not personal information.

How do we use your information?

We may use such information in the following ways:
–  To personalize your experience on our site and to allow us to deliver the type of membership of your interest.
–  To improve our website in order to better serve you.
–  To allow us to better service you in responding to your customer service requests.
–  To quickly process your transactions.
–  For the purposes of processing recurring subscription payments, we store the customer’s name, billing address, email address, phone number and credit card/payment details.

How do we protect the information we receive?

Our site is reviewed on a regular basis for security vulnerabilities in order to make your visit to our site as safe as possible.
Your personal information is contained behind secured networks and is only accessible by the keyholder/administrator of the website who has special access rights to such systems, and is required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
The membership webshop has been developed using WooCommerce software. We have taken necessary precautions and security measures when it comes to your personal data such as an SSL-encryption and a strong password policy.
We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

Payments processors

We provide paid services on our Website. In that case, we use third-party services for payment processing (Stripe). We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council.
We do not store credit/debit card information on our systems !

Retention periods

We store your data for as long as you have a membership with us. This means that we maintain and keep your membership profile until you make it known to us that you no longer desire to use our services. Such a message also functions as a request to be forgotten. We are required to keep invoices with your (personal) information due to relevant administrative obligations, this information is safely stored for as long as the relevant term for these obligations has not yet passed. You can request to have your information removed by clicking on the support-page in your membership account page (note that this will end your membership if you send a request to delete all personal information also).

Third Party Disclosures

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partner (Flexwebhosting) and other parties who assist us in operating our website , conducting our business, or servicing you (e.g. Woocommerce), so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

Information Regarding Your Data Protection Rights Under General Data Protection Regulation (GDPR)

For the purpose of this Privacy Policy, we are a Data Controller of your personal information.
If you are from the European Economic Area (EEA), our legal basis for collecting and using your personal information, as described in this Privacy Policy, depends on the information we collect and the specific context in which we collect it. We may process your personal information because:
–  We need to perform a membership with you
–  You have given us permission to do so
–  The processing is in our legitimate interests and it’s not overridden by your rights
–  For payment processing purposes
–  To comply with the law
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. In certain circumstances, you have the following data protection rights:
–  The right to access, update or to delete the personal information we have on you (note that this will end your membership if you send a request to delete all personal information also)
–  The right of rectification
–  The right to object
–  The right of restriction
–  The right to data portability
–  The right to withdraw consent
Please note that we may ask you to verify your identity before responding to such requests. Please take note that you will receive a response to your request within 30 days.
You have the right to complain to a Data Protection Authority about our collection and use of your personal information. For more information, please contact your local data protection authority in the European Economic Area (EEA).


Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page.

Privacy policy changes

At all times we maintain the right to alter our privacy policy. This page however always displays the most recent version of our privacy policy. Should a new privacy policy have consequences for the ways in which we process recently gathered data in regard to your person, then we will notify you of this via e-mail.


Cookie Policy

About this cookie policy

This Cookie Policy explains what cookies are and how we use them. You should read this policy to understand what cookies are, how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used and how to control the cookie preferences.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.
Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.
Your consent applies to the following domains:

Cookies are small text files that are used to store small pieces of information. The cookies are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make the website more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.

How do we use cookies ?

As most of the online services, our website uses cookies first-party and third-party cookies for a number of purposes. The first-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.

The third-party cookies used on our websites are used mainly for understanding how the website performs, how you interact with our website, keeping our services secure and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

What types of cookies do we use ?

Essential: Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log-in to your account and add products to your basket and checkout securely.

Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit etc. These data help us understand and analyze how well the website performs and where it needs improvement.

Functional: These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing contents on the website on social media platforms.

Preferences: These cookies help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website.

The below list details the cookies used in our website.

GDPR Cookie Consent pluginThis cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
GDPR Cookie Consent pluginThis cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Non-necessary".
Google analyticsThis cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site's analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors.
Google analyticsThis cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the wbsite is doing. The data collected including the number visitors, the source where they have come from, and the pages viisted in an anonymous form.
Google analyticsThis cookies is installed by Google Universal Analytics to throttle the request rate to limit the colllection of data on high traffic sites
PHPsesSIDThis cookie is native to PHP applications. The cookie is used to store and identify a users' unique session ID for the purpose of managing user session on the website. The cookie is a session cookies and is deleted when all the browser windows are closed.
Stripe_sidNeeded to connect to stripe for payment.
wp_woocommerce_session_HASHPlugin used by Woocommerce to connect to Stripe account.

In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more out more on how to manage and delete cookies, visit,


Company details
Olmlaan 15
6663 EP Lent
T: (06) 44 59 48 03
Contactpersoon voor privacyzaken: Lex Scholten